We are both. We design and open tooling for our ODM designs as well as for customer OEM designs. We contract other companies for assembly. Most of our products are manufactured in Taiwan.

We sell to all global markets including all of Europe, North and South America, Australia and others.
We offer standard packaging for all items. This is often a plastic bag. These are then bulk packed into a larger carton for shipping. We also support customer specified packaging. Let us know your details.
For new customers, it is 30% deposit and 70% before delivery. For long term customers, payment can be discussed later.
We always provide a production sample for customers to approve before mass production. This is to ensure the product quality is consistent.
Yes, free samples are typically available for verified customers. We will only charge a certain amount to cover the basic costs for more complicated items. Customers need to pay for the shipping/air charge.
Yes, we do OEM and ODM design. We offer complete CAD support including 2D and 3D design along with 3D prototype printing to help check and approve your design. We provide complete tooling support that matches the CAD designs.